next entrySubsidised Blessing
Maybe this was where some people dream up their estimates
Before I leave to go home today from my parents I nip into their office to help mum with a few things before I go. She's lost some files on the computer and would like to find them, and needs some help getting images together for the new letter head that she's designed. Once I've done that, and eaten a doughnut and had a cup of tea, I head off and start the long trip home.
I decide that since I can't readily understand the bloke who has the TV over the phone (he has a very strong indian accent) I'd pop in at his address so that he could explain to me what the problem is. So far I've only managed to decipher from him that the power supply might have gone - I'm also a little concerned about his estimate for the cost of the work and to be brutally honest, I don't know if he's the best man for the job.
As it happens he rings me to see if I want to part with my 500 quid (not sure about that really, I mean he's going to spend my money before he knows if what he thinks is the problem is the problem) so I tell him that I'll pop in on my way back, to which he agrees to.
As I pull up to the TV dudes place I decide to do a bit of research. I know that it may be the power supply thats gone on the TV, so ring an pioneer authorised service center who helpfully tell me that it may well be the power supply from the symptoms I describe and that if it is, the parts to fix it are free since Pioneer subsidise the replacement of these parts (obviously had a lot of problems with them). Useful info that, and I'm now wondering even more where my 500 quid is going since the part is free. I think therefore I will take the TV away from here and take it to the place I've just dealt with, they seem a bit more with it.
With my newly found information I go to the door of TV man and knock on it. A woman then peaks out of the letter box telling me "no key, husband take it, I no let you in". I explain to her that I'm here to see the dude and perhaps she'd like to try the back door to see if its open. She manages that, but doesn't understand a word I'm saying to her so she cant answer me when I ask her where her husband is whom I'm suppose to be meeting. So I have to ring the TV dude and see where he is, and it turns out he's going to be late. I tell him thats not a problem, I'll just take the TV since "the insurance company are sending an assessor out and he needs to see it in situ". He then tells me that I can't take the TV as he needs to put it back together. SHOCK! HORROR! OH BOY!
Our temporary TV is no bigger than this!
Reluctantly then I tell him I'll pick the TV up on Thursday 11.30 prompt, return to my car and hit redial for the authorised dealers and book it in with them on Thursday at 12.30.
With all that trauma and fiasco I'm not in the mood to cook by the time I get home, so we go out for Chinese which was very nice indeed.
I can honestly say that despite the back luck with the TV, I'm glad to be home. The 14" replacement TV that we have in the lounge at the moment will probably cause severe eye damage since you have to squint at it with one eye shut just to see the darn thing!
Posted by Abi on the August 16, 2005 10:33 PM