Interference

I've come to a definite conclusion today, and that is that if people minded their own business and stopped interfering with things that really don't relate to them, there would be much more time and opportunity to sort problems out before they become problems.

I'm in work today, and after receive a rather spurious message from a client that their email accounts aren't working I relay that message to the person who deals with such - it's not my domain that's for sure. Anyway I get a call from the bod who I've told about the problem, and lets say its rather heated. It starts off with "since when have I been responsible for fixing typos on websites"... to which I say I've no idea what he's talking about (what I should have said was "well, since just about now since I'm resigning" (the beauty of hindsight!)). It seems that the person who'd rung in was in fact complaining that her name was spelt incorrectly on her email address... something she'd not told me, I'd just been told that it wasn't working. Anyway to cut a long story short we have a bit of discussion about what I'd been told, why I'd mailed him and he could be gracious enough to drop the issue I'd fix the problem.

Of course someone is eavesdropping on the conversation and no sooner am I off the phone to one person I've got this other chap giving me the spanish inquisition as to whats going on, who's responsible, how long it will take to fix, and the possible repercussions on the future of the world if it's not fixed... seriously I spend 10 mins explaining all this in which time I could have fixed the problem in question and probably have sorted another 5 things in the meantime.

Sigh... really, sometimes people need to learn to butt out and mind their own business, especially when they can't contribute to resolving a problem.

It seems this is a regular issue working in IT, there is always someone who gets involved who doesn't need to, and inevitably makes small things into weapons of mass destruction.

Posted by Abi on the March 3, 2006 9:58 PM